General & specific english One-to-One

- Services must be paid in full 30 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Bank charges are payable by students
- Students must be 18 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- Where a cancellation is received 7 days after enrolment there will be no refund.
- The deposit is non-refundable.
- Enrolment fee is non-refundable.
- The registration fee is non-refundable.
- Accommodation booking fee is non-refundable.
- No refund will be made for shortening the course duration after the payment.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.
- If a student is absent for one or more weeks at a time, arrangements can be made for the course duration to be extended at no extra cost.

Refund policy

- Bookings may be cancelled up to 6 weeks prior to commencement of the course without penalty or fee
- If a course is cancelled more than 14 days before the start date, the following charges will apply:
- registration fee
- 1 week accommodation
- If a course is cancelled between 1 and 13 days before the start date the following charges will apply:
- registration fee
- 1 week tuition
- 1 week accommodation

Visa refusal

- In case a visa is refused to the student, the school will charge 100 Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

TERMS & CONDITIONS

1. ALL ECS SCOTLAND COURSE FEES INCLUDE
Tuition for 15/20/25/30 hours per week (1 hour = 60 minutes), use of all course materials and self-study facilities, one afternoon excursion per week, attendance certificate and progress report, coffee/tea at break times

2. GROUP TUITION COURSES
If a suitable course is not available, clients will be offered an alternative course (15 or 20 hrs per week) consisting of a combination of 1:1 teaching and directed self-study for some or all of their course. This will be given at the same price as the Group Tuition 15 or 20 hour course. Please note during July, August and peak periods ECS Scotland may hold some classes in additional premises near the school

3. APPLICATIONS
• Book your course through LanguageBookings.com
•When we receive a deposit, we will send a letter of confirmation and invoice by email. Homestay accommodation details will be sent by email at least one week before the course start date
• Full payment should be made at least two weeks prior to the course if paying by bank transfer or immediately on the first day if paying by cash or credit card

4. CANCELLATIONS & INSURANCE
• If the course or accommodation is cancelled more than 30 days before the course start date, money paid will be returned minus a £100 administration fee
• If the course or accommodation is cancelled less than 30 days before the booked start date, the £100 deposit for the course and one week deposit for the accommodation will be charged. Other money paid will be returned
• To cancel or change a course which has started, a client must give 10 days’ written notice to the Principal. A cancellation fee equivalent to 1 week’s course fees will be charged
• Clients are advised to ensure that they have appropriate medical and travel insurance for the period of their stay in the U.K. Clients may also wish to ensure their insurance covers cancellation of the course, travel and repatriation costs. ECS Scotland does not provide insurance for clients
• ECS Scotland acts only as an intermediary between its clients and homestay hosts or travel organisations and cannot be held responsible for any accident during a journey to or from the place of study, nor for any incident which may happen during the client’s stay with a homestay host or in alternative accommodation
• Refunds are not given due to client’s illness, absence or other causes during the period of the course
• ECS Scotland reserves the right not to allow on the course a student suffering from any illness, medical condition or mental/physical disability which has not been previously disclosed on the application form

5. HOMESTAY ACCOMMODATION
• Homestay accommodation is provided on arrival from the Sunday before the course begins until the Saturday after the course ends. Any extra nights are subject to availability at the time of booking. Clients should arrive at their homestay between 11am and 9pm
• Meals in homestay accommodation are provided as stated in the client’s confirmation letter
• No refunds are made if the client leaves their accommodation early. Changes to arrangements can be discussed on an individual basis