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- Services must be paid in full 21 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Bank charges are payable by students
- Students must be 17 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- The registration fee is non-refundable.
- Accommodation booking fee is non-refundable.

Refund policy

- If a course is cancelled more than 30 days before course start: 75%% refund
- If a course is cancelled between 1 and 29 days before course start: 60%% refund

Visa refusal

- In case a visa is refused to the student, the school will charge All non-refundable fees that apply to them such as: registation fee, accommodation fee and express mail Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

1) Refunds
All refunds will be processed through and from the school for which you are registered. Refunds are made to the person, company, agency or organization that made the original payment. Refunds are processed within 45 days of receiving a written request for a refund. Students who are terminated due to violation of the school’s written disciplinary and/or attendance policies or provincial or federal laws will receive no refund.

2) Non-Refundable Fees
All Registration, Application Fees and all Placement Fees are non-refundable, as well as all Health Insurance Policy purchases. Accommodation Fees will only be refunded with a four week notice and in four week intervals.

3) Absence, vacations, postponement or changes to original enrollment
An 80% attendance is required for students to receive their certificate. Students studying for less than 12 weeks do not qualify to receive breaks in their studies. 12 week or longer enrollments may request a break in their studies four weeks prior to the desired break and only after they have completed 8 weeks of studies. Students wishing to postpone their studies or change their original enrollment, may do so with a two week prior written notice. A $100.00 fee will be applied for all above requests. Fees and penalties may be waived based on documented proof of medical, visa or extraordinary events.

6) Cancellation and/or Withdrawal
Date of written notification Percentage of Tuition Refunded
After 0% to 10% of program completion 50%
After 10% to 20% of program completion 30%
After 20% or more of program completion 0%
Note: All changes to your program must be submitted in writing to the school administration or directly to our Registrar’s office in Toronto. Above policies do not apply to Teacher Training or Junior Programs, which have their own refund and cancellation policies.