General English

- Services must be paid in full 14 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Bank charges are payable by students
- Students must be 17 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- Where a cancellation is received 1 days after enrolment there will be no refund.
- The deposit is non-refundable.
- Enrolment fee is non-refundable.
- The registration fee is non-refundable.
- Accommodation booking fee is non-refundable.
- No refund will be made for shortening the course duration after the payment.
- There is no refund for any cancellation once the course has commenced.
- After a course has started there is no refund for any accommodation or other item booked.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.

Refund policy

- Bookings may be cancelled up to 2 weeks prior to commencement of the course without penalty or fee
- If a course is cancelled between 1 and 14 days before the start date the following charges will apply:

Visa refusal

- In case a visa is refused to the student, the school will charge 50 Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

• Course fees and any other fees shall be payable two weeks before the start of the course. All bank charges must be paid by the student.
• No refund is possible in the event of cancellation after the start of the course, or of non-arrival of the student.
• No refund is given if a student is asked to leave due to unsatisfactory attendance or performance.
• Only private (one-to-one) tuition missed due to public holidays will be made up at other times.