Private Lessons

- Services must be paid in full 1 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bank charges are payable by students
- Students must be 16 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.

Refund policy

- If a course is cancelled more than 1 days before course start: 100% refund

Visa refusal

- The remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

General Conditions

Habla Ya Spanish School accepts no responsibility whatsoever for students' actions.
The Spanish School is not responsible for any personal items left in the school building, accommodation, volunteering partners, transportation and/or third party companies.
On formalizing enrollment into a Spanish course (and accommodation) students accept the General and Payment Conditions and Payment Method, as well as the norms, rules and guarantees of Habla Ya Spanish School.
We strongly recommend that all students take out a travel or medical insurance policy in their home countries. Habla Ya Spanish School will not be held liable and is not responsible for any accident or injury held within our outside our facilities during your Spanish Program.
If students are participating in any tour or excursion they have responsibility to ensure that their travel or medical insurance policy covers the activity or sport in which they are participating.
In the case of a serious disciplinary offence, repeated bad behavior or infringement of the laws of Panama, the student will be expelled from the school and accommodation contracted with Habla Ya Spanish School without the right to any refund.
In the case were damages are caused to third parties, all the expenses claimed from Habla Ya Spanish School that originate from the above-mentioned incident will be charged to the student, who will have no right to later claims.
Habla Ya Spanish School reserves the right to use all photos and video footage taken during the student's stay unless the student refuses permission in writing.

General Info

All requests for refunds must be submitted in writing to the school.
Habla Ya Spanish School will refund money to the students if, due to the fault of the institution the student cannot take classes with the signed professor at the set up timetable and as long as students prefer to not reschedule.
No refunds are available for classes lost due to local holidays but students are encouraged to reschedule those lessons without any further charge.
When Habla Ya Spanish School organizes an excursion at a time and date when students have lessons, and they would like to attend, the School Director will inform if rescheduling of lessons is possible without further cost or if lesson will be lost if students decide to assist.
No refund is available for those students who live in Panama and for any reason cannot finish their course. A full credit representing classes not taken will be given and can be used when a course for them can once again be arranged.
There will be no partial refunds for days of class, home stay or other type of accommodation or excursions missed by personal reasons, nor will the student be able to make them up at a later date.

Credits will expire in one year time. If the student wishes to transfer the credit to a friend, workmate or parent, he or she should write us a letter letting us know the specific person to whom grant the credit.

Flexibility of class schedule

Private lessons can be held in the schedule of your preference as long as teacher availability is determined by the School Director.
If a student is going to miss a private lesson, he should communicate this situation to the School Director with at least 24 hours of anticipation of the Spanish lesson. Otherwise, the student looses those hours of instruction. The best way to do so is through an email to the teacher and School Director or a phone call to the school.
For group lessons, the schedule is arranged by the Administration of the school. This schedule will be set taking into account students needs and teacher and classroom availability.
If students who have group lessons miss a class, they will loose those hours of instruction no matter what.
As a gesture of good manners, civility and politeness, teachers always appreciate if students inform them about their planned/unplanned absences.
Use of Spanish School's facilities

Wireless internet is for students only. The school's computers are mainly for the teachers use. If they do not need it, the students may use it until it is needed by a teacher.
Toaster, refrigerator, sink and cafeteria are in general is for students use only.
No smoking is allowed in school grounds.
Please take care of personal hygiene to attend our Spanish School. It is accustomed in our country to shower or bath daily and to use deodorant.