General information

Number of classrooms: 5	Distance from the airport: 50 km.
Average nº of student per classroom: 6	Closest airport: Toronto Pearson International
Minimum student age: 18	Year school opened: 1996
Level test on first day:	School opening times: 7:00 - 7:00
	School close dates: Show

Facilities

Internet WIFI	Student room	Self study material
Computer room	Social activities	Free internet access
Disabled facilities	Car parking	Television room
Study room	Eating area	Tea / Coffee
Cultural trips

Accreditations and quality seals

Student information

The school was founded in 1996 by Lesley Bogue and has grown steadily since then. In 2009 the school was taken over by the Sprachenzentrum Wöhler e.K. Germany. We renamed the school English Encounters in 2010 and relocated to downtown Burlington in April 2010.

Our students come from every continent on the planet, so there are always a variety of cultures present in each classroom. You will not only meet Canadians, but make friends with people from many places and many cultures.

Terms & Conditions

- Services must be paid in full 7 days before the course starts in order to complete the enrolment and secure a place in the course and/or accommodation.
- Bookings are not transferable.
- Students must be 18 years of age or over

Cancellation policy

- The cancellation needs to be communicated in writing to the school by the person who booked the course.
- No course changes will be allowed to make up for refunds in the case of course cancellations.
- The deposit is non-refundable.
- Enrolment fee is non-refundable.
- The registration fee is non-refundable.
- Accommodation booking fee is non-refundable.
- No tuition refunds are given for late arrivals, early departures or absences, for whatever reason, from classes during any course.
- If a student is absent for one or more weeks at a time, arrangements can be made for the course duration to be extended at no extra cost.

Refund policy

- Bookings may be cancelled up to 4 weeks prior to commencement of the course without penalty or fee
- If a course is cancelled more than 30 days before the start date, the following charges will apply:
- registration fee
- 1 week tuition
- registration fee
- 2 week tuition

Visa refusal

- In case a visa is refused to the student, the school will charge 125.00 Euro and the remaining balance will be refunded to the student upon receipt of an original VISA refusal letter.

Other terms

If your visa is refused: All fees returned less registration fee. We need your original refusal letter from the
Canadian authorities
30 days before arrival: All fees returned less $200
0 to 29 days before arrival: All fees returned less $500
First week completed: 50% of fees returned
After week one: Four weeks notice in order to get remaining fees refunded. Please note that students who cancel without providing four weeks notice will NOT receive a certificate or student report.